Services

Our service concept continues to raise the bar for service quality. We are there for you, starting from the initial concept and throughout the entire life cycle of your application.

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Our service range

Customized logistics solution


We handle the complete shipment for you
In urgent cases, we ensure immediate and professional pick-up as well as the fastest possible delivery of your repaired drive. Pick-up and delivery can be requested independently of one another.


Return shipment couldn't be simpler – the individual steps

Step 1: Complete the return form and send it to us by email in advance.

Step 2: If you would like your equipment to be picked up, we will order this for you or contact you in the case of urgent requests. Please send the completed return form together with the goods.


Step 3: Your product is checked. Depending on the findings, either repair or delivery of a new part is carried out, following your approval.

Step 4: Your fully-functional drive is returned to you – optionally by either standard or express delivery.

Download return form (PDF) 


Your benefits

  • Cost savings through minimization of downtimes
  • Professional logistics organization
  • Reduction of transport risks through customized, direct pick-up and delivery

WITTENSTEIN alpha GmbH

Walter-Witttenstein-Strasse 1

97999 Igersheim