Our service concept continues to raise the bar for service quality. We are there for you, starting from the initial concept and throughout the entire life cycle of your application.
WITTENSTEIN Service Portal
Find product relevant information and contact details or request replacement products, inspections and repairs.
Our service range
Our database imparts knowledge
We ensure that your machine works reliably
Place your trust in our expertise and benefit from statistically determined, real application data in order to ensure the reliability of your machine from the drive train design stage onwards. From design through to aftersales support - with the aid of our cymex® service database statistics, we are in a position to give you individual advice.
Optimal consulting through systematic field data acquisition
The continuous recording of returns allows us to systematically identify potential improvements to both our and your developments at an early stage. This enables us to select the appropriate product for you and to thereby guarantee you the greatest possible reliability and availability.
- Reliability calculations (MTBF)
- Customer-specific evaluations and comprehensive environment analysis
- Verification of gearbox designs - additional assessment of reliability after 10,000 operating hours
Steinbeis Foundation award"
For outstanding, sustainable implementation of innovation and quality management in operational practice and demonstrable achievement of entrepreneurial successes", our service has been bestowed the Competence Prize for Innovation and Quality by the Steinbeis Foundation.
WITTENSTEIN alpha GmbH
+49 7931 493-12900
+49 7931 493-10903